Return Policy

Welcome to Grideb Services and Research Private Limited. This Return Policy outlines the terms and conditions for returns of products or services purchased on our website.

1. Eligibility for Returns:

We accept returns within [30] days from the date of delivery. To be eligible for a return, the item must be unused, in the same condition as received, and in the original packaging.

2. Start of Work and Partial Refunds:

Once work has started on a service or project, we cannot offer a full refund. In such cases, if a return is still accepted, it will be subject to a deduction for labor costs and any other expenses incurred up to that point. The deducted amount will be determined based on the extent of work completed.

3. Return Process:

To initiate a return, please [email protected] within the specified return period. Provide your order number and a detailed reason for the return. Our customer service team will guide you through the return process.

4. Refund Method:

Refunds for eligible returns will be processed through the original payment method used during the purchase.

5. Return Shipping:

Customers are responsible for return shipping costs, unless the return is due to an error on our part. We recommend using a trackable shipping service to ensure that we receive your returned item.

6. Inspection and Approval:

Returned items will be inspected upon receipt. If they meet the eligibility criteria, the refund process will be initiated. Please allow 30 days for the refund to be processed.

7. Contact Us:

If you have any questions or concerns regarding our Return Policy, please contact us at [email protected].